Bottled Water delivery
We know it's important for your family or employees to have plenty of great-tasting bottled water to drink. A convenient AND earth friendly service for homes and offices, Acme Water World offers water coolers, water filtration dispensers and single-serve water bottles delivered to you! Our earth friendly reuse program cleanses, sanitizes and refills each bottle up to 50 times.
Your Refreshing Water Choices Our range of home and office water delivery plans lets you choose the service that is just right for you. Acme Water offers:
Acme Water World proudly provides great-tasting bottled water delivery service and coffee delivery service to the following areas in Michiana: South Bend, Granger, Mishawaka, Roseland, Elkhart, Osceola, Dunlap, Goshen, Niles, Dowagiac, Buchanan, Edwardsburg, Plymouth, Argos, Bremen, Wyatt, Bristol, Middlebury, New Carlisle, Crumstown, North Liberty, Wakarusa, Nappanee, Lakeville, Syracuse, Walkerton, La Paz, La Porte, Milford, Rolling Prairie, Mill Creek, Indiana, and More
Our bottles are refillable and recyclable plastic. This durable, food-grade material allows us to thoroughly wash and reuse our bottles. Our local filtration and bottling facility makes for a relatively short delivery trip to our customers' homes and offices. This means less gas, less emissions and less of an impact on the environment. Even our spring water is collected locally in Indiana.
Affordable. 5 gallon bottles as low as $5.40 each delivered.
Flexible. Pick the number of bottles you need,
water type and cooler.
Convenient. Water delivered every week, two weeks, and even monthly. Will Call or set schedule.
Frequent asked Questions:
With a broad portfolio of beverage options at the ready, it's easier than ever to keep refreshment on hand. Acme Water world is proud to offer expanded delivery hours, flexible frequency options (choose weekly, biweekly, monthly, bimonthly, every 3 months or even one-time ordering) for any product we deliver and increased communication (pre-delivery and post-delivery notifications). Plus, you'll enjoy an easy-to-shop website and much more. Our mission is simple: Healthy Living!
What does "Just Click" mean?
We want to make it easy for you to live a healthier life. This tagline is our quick way to convey how simple it is to order from Acmewaterworld.com. With just a few clicks, or a few taps on your mobile device, you'll quickly customize your order for thirst-quenching beverages delivered right to your door.
Outside of the website and toll-free number, is there any other way to communicate with Acme Water World?
Yes, you can follow us on Facebook (facebook.com/acmewaterworld), Twitter (@acmewaterworld), Instagram @acmewaterworld.
Do you have an app to access the service?
Not at this time. But smartphone users will be glad to know our website is completely mobile friendly and optimized for use with both iPhone and Android devices. So feel free to Just Click Order Now right from your phone.
How the Beverage Delivery Program Works
When we receive your order, we'll call you to confirm your order and schedule your first delivery of bottled water on a date convenient for you, and set up a new water dispenser (if you've selected one). Then, around once a month, we'll pick up the empty bottles and replace them with new ones.
Receiving Your First Delivery
You are only required to be home to receive a delivery if we are arriving to set up or pick up a water dispenser at your home. Otherwise, you do not need to be at home to receive regular deliveries; you can simply leave your empty water bottles at a pre-arranged location and we will replace them with your new delivery. If you're an auto delivery customer, you can access your up-to-date delivery schedule by calling in at 574-367-2407. You can make changes to your delivery schedule such as adding extra deliveries or suspending a delivery if you're going to be away, and add other great products like our popular On-The-Go sizes, It's a great time-saver!
How often will beverages be delivered to me?
For auto delivery, we deliver to you approximately once a month. You can also schedule extra deliveries if you need additional water or other products by calling in 574-367-2407. Obviously, if you're an Will Call customer, you will custom select your date and when you place each order.
Can I have deliveries to more than one address?
At this time we can only deliver to one location per account. If you need to have a delivery to more than one address, you can set up a second account for the additional address.
What if I live in a secure building or gated community?
Once you have completed your order, your driver will contact you to confirm your order and review the specifics of the delivery location-including your building's or development's security situation. We currently deliver to many buildings and developments with different levels of security. There is a good chance that your driver is familiar with the security issues involved in delivering to your location. In rare cases, security measures make it impossible for us to make deliveries. If this happens at your residence, we will cancel your account at no charge.
Do I have to be home to receive my beverage delivery?
You are only required to be home to receive a water delivery if we are arriving to set up or pick up a water dispenser at your home. You do not need to be at home to receive regular deliveries. Just leave your empty water bottles at a pre-arranged location and we will replace them with your new delivery. You can even send an email reminder to you to help you remember to leave your empty water bottles out for collection on your next delivery day.
Do I have to lift anything when my delivery arrives?
We recommend you are home for your first delivery especially if you have ordered a water dispenser and our big bottles. If you are a big bottle customer (5 gallon bottles) who ordered a dispenser, we prefer the driver sets your water dispenser and water bottle for you to ensure that it is working properly. She or he will also show you how to replace the bottle when it is empty. If you need help during one of your regularly scheduled deliveries and are home to receive your deliveries, your driver will be happy to assist you with replacing an empty water bottle with a full one or moving any of our products
What do I do with my empty 3 and 5 gallon bottles?
If you are recurring 3 and/or 5 gallon customer, every delivery, we'll pick up your empty bottles; just leave them at a prearranged location. Our 3 and 5-gallon bottles are returnable and in some areas you may be charged a small bottle deposit for each full bottle of water you receive. We will promptly credit you for each empty bottle you return to us. As a Flexible Plan customer, we will always deliver the same, standard number of bottles for your plan, no matter how many empties you leave out.
Can I change the number of beverages I receive per delivery?
Absolutely. We know things change, that's why you can change your order at any time without penalty. Feel free to modify your account by email or by contacting a customer service rep.
Rescheduling, Adding, Skipping, or Suspending Deliveries
You can reschedule a delivery within 30 days of your original delivery date. If you are Flexible Plan customer, your monthly invoice will not change - you will still be charged your Flexible Plan fee once a month, even if you have rescheduled your delivery to a different date. If you need to skip a delivery entirely, you will still be billed the normal monthly fee. If you are an Will Call customer, you have the option to change or reschedule your deliveries at anytime. However, you are subject to a $3.00 rush charge or $9.95 for any next day deliveries.
What kinds of products can I get delivered?
Our home delivery service offers a variety of natural water products in a wide range of packages and sizes to fit your lifestyle.
Are your bottles recyclable?
Yes, the bottles and containers that you purchase at retail outlets are all recyclable. Furthermore, if you are a Home and Office Delivery customer, your 3 and 5-gallon containers are returnable, and can be washed, sanitized and re-used. We sanitize and recycle these bottles ourselves in our Home and Office delivery business, where we lead the industry in re-using 3 and 5-gallon bottles.
Changing Your Service
You have the flexibility to switch between our auto delivery and Will Call Customer service plans at any time without penalty by contacting Customer Service. We will allow you to switch it online in the very near future.
About our Water Dispensers
We provide a range of water dispensers, including multi-temperature dispensers that provide instant hot and cold water.
Do I need a water dispenser?
By choosing one of our money-saving Flexible Plans, you have the option of one of our premium-quality water dispensers. Already have a water dispenser? No problem, you can continue to use your existing water dispenser. Don't have room for a water dispenser? You can choose one of our convenient case plans and receive On-the-go sizes that are ready for the fridge!
Pricing, Billing and Payments
We offer easy and convenient ways to pay you bill and manage your billing and payment options for your beverage delivery service.
How can I pay my bill as an auto delivery customer?
The easiest and quickest way to make a payment is through our website. We also offer the option to set up Automatic Monthly Payments through your checking account or credit or debit card. You can securely pay your balance over the phone or send a check or money order via postal mail.
How will you bill me?
We will bill you according to the payment method you establish when you sign up for your bottled delivery service. Depending on your delivery location, your first invoice may include an account deposit. All invoices will also reflect charges for any additional products ordered, as well as taxes and fees associated with your deliveries.
What are automatic payments?
Safe and secure automatic payments are required when you sign up online. With automatic payments, you never need worry again about paying your bill on time, as the exact amount from your billing period will be automatically charged to your credit or debit card. Billing amounts may vary each month depending on the delivery quantities and services you've ordered within a billing period. You can discontinue automatic payments at any time by sending a written request to Acme Water World at: 222 E Sample St, South Bend, IN 46601. You may also contact us for assistance.
Deposits & Fees
What is your bottle deposit policy?
In some delivery locations, we may charge a standard bottle deposit for every 3 and 5 gallon water bottle we deliver, and issue a credit for every empty water bottle returned to us.
Are there any additional fees that I will need to pay?
Depending on your city and state, there may be additional fees, taxes, deposits, or surcharges that we are required by law to charge you. We will always clearly display any and all fees in the billing section of your bill.
Why should I drink Acme Water? How is it different from tap water?
Taste, for starters. Many people are turned off by the aftertaste that comes from some chlorinated tap water. Then there's the question of quality. Many now worry about the threat of lead, chemicals or microorganisms in some public water systems. At Acme Water World, we are vigilant about selecting our spring sources; exacting about advanced filtration, bottling and packaging. We have to be-unlike public systems, our water is meant only for drinking. Convenience is another factor. You can't take your kitchen sink with you, but you can take the delicious, natural refreshment of spring water or purified water in an unbreakable, re-sealable user-friendly bottle-in a wide variety of shapes and sizes. That's why you see so many people toting bottled water wherever they go. Healthfulness, too. Recognizing that water is an important part of maintaining a healthy lifestyle, people are relying on bottled spring water not just for its great taste, high quality and convenience-but also for its role in helping them to achieve their personal health goals.
How are your returnable bottles managed in the Acme Water factories?
We have numerous safety and testing steps in place, both in the field and at the factory.
Our 3 and 5 gallon bottles are designed to be reusable. This decreases the use of raw materials and reduces waste. Each bottle goes through a vigorous and multi-barrier process that thoroughly inspects, cleans and sanitizes the bottles.
When our route delivery staff collects empty bottles in the field, they are screened visually. If there are obvious sources of contamination, suspect bottles are removed from the supply chain and destroyed. Bottles that pass this screening step are returned to the distribution branch and then transported back to the factory. At this point, each trailer of bottles is re-inspected and evaluated by trained staff. If any remaining bottles are deemed suspect, those bottles are destroyed. Once inside the factory, each and every bottle goes through a specialized, automated "sniff" machine that detects whether there is any presence of organic compounds such as gasoline or diesel. Any bottles that test positive for contamination are destroyed. Bottles that pass all of these examinations are washed with hot detergent, sanitized with disinfectant, rinsed, then filled with water and capped. Each of these processes is tested for efficacy throughout the day.
And hundreds of tests are performed each day inside the factory to safeguard the quality of our bottled water products. These include repeated tests on the water itself, tests on the contamination detection and cleaning equipment used in the bottling process, and inspections by our staff.
How long can unopened bottles of water be stored?
The U.S. Food and Drug Administration (FDA), which regulates the bottled water industry, does not require a shelf life for bottled water. Bottled water can be used indefinitely if stored properly, but we recommend no more than two years for non-carbonated water, and one year for sparkling water.
How should I store the water?
Bottled water should be stored in a cool (i.e. room temperature), dry environment away from sources of odor, such as household cleaning products, solvents such as gasoline, paint thinners and other toxic or odorous materials, and away from direct sunlight. A partially consumed bottle should be capped when not being consumed.